Launch
Foundation
5–20 people, establishing first real IT
- Workspace & email setup
- Office WiFi & endpoints
- Security baseline
- Cloud backup
- MFA & policies
Engagement packages
Flexible models aligned to how your team works today — not one-size-fits-all contracts.
Scale
Growth Retainer
20–100 employees, multi-system ops
- Full managed IT
- 24/7 monitoring
- Security program
- Cloud ops & FinOps
- Quarterly reviews
Distributed
Remote-First
Nationwide distributed teams
- VPN & zero-trust
- MDM & device policies
- Remote support coverage
- Secure collaboration
- Remote-work playbook
FAQ
Common questions
Most clients use a monthly retainer based on users, complexity, and SLA tier. Projects are quoted separately with clear scope documents.
Yes — we're based in Plano and cover the Dallas–Fort Worth metroplex. Remote support is available nationwide.
Critical issues are prioritized same business day. Standard tickets within four business hours. Exact SLAs are defined per agreement.
Find your starting point
Tell us about your team — we'll recommend a practical first step.
Contact Acclivent